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    Frequently Asked Questions

    What else do you need to know ?

    What Shipping Methods Are Available?

    We offer cliand collect from our Warehouses in Yarraville Victoria or Woodville in South Australia.
    Same day, 2 hour courier delivery is ordered before 3pm in Greater Melbourne and Greater Adelaide.

    Next Day Delivery Australia Wide

    Do I Need A Account To Place Order?

    No, you can check-out as a guest but it's highly advisable to create an account to make returns, tracking your order easy. Creating an account also helps us assist you faster.

    How Do I Track My Order?

    Once your order is dispatched, a tracking link will be provided so you can track along the way.

    FAQ Second Version

    Same Day Click and Collect is ordered by 3pm from our warehouses in Yarraville, VIC or Woodville, SA
    2 hour delivery in Melbourne and Adelaide Metro if ordered before 3pm.
    Next Day Delivery Australia Wide.

    Same Day Click and Collect is ordered by 3pm from our warehouses in Yarraville, VIC or Woodville, SA
    2 hour delivery in Melbourne and Adelaide Metro if ordered before 3pm.
    Next Day Delivery Australia Wide.

    If you choose to click and collect, an email will be sent to you when your order is ready for collection. Please do not attend the warehouse until you have received the email confirmation.
    For 2 hour Metro Delivery or next day delivery, a email containing tracking information will be sent to you.

    Please an order just like any other online shop.

    You can use the contact us page or during business hours can use the live chat option. You can also call us.

    You don’t need an account to place an order but for us to help you quicker, it is highly advisable to create an account upon checking out.